Windows XP...SOMEONE PLEASE HELP ME

jessman1988 · Jan 15, 2004

Hello everyone. I use Windows XP Home Edition and am having trouble running many programs. The thing is, with many games, emus, and apps, I get strange errors that make me have to RE-install them almost each time I use them. Now, can some kind person who understands what's going on PLEASE give me a link to some kind of patch or fix or something? I've tried everything, including compatability mode. Nothing works. PLEASE assist me. Thanks for your time.

Below is an example of the error I get. This error is exactly the same with other programs, but this specific one is from NHL 2001.

Eagle · Jan 15, 2004

Well first of all this should be in Tech Talk. Second, If you have to reinstall everytime and after the reinstall it works, then something is getting corrupted along the way. This points to 1 of 3 possible problems I can think of

The first step is nasty little virii. Do a through virus scan of your computer. wouldnt hurt to scan for spy ware either. Make sure that your scanners are well updated.

The next step is the hard drive. If the hard drive is bad it could be getting corrupted on the disk. Run a couple of scans on your hard drive. There are advanced tools but XP's scan is quite good at it. Enable all the options for an extensive scan, It will have you reboot and then scan the hard drive.

Finally, If the memory chip is damaged, files in memory could be written back to hard drive corrupted and then fail. Download Memtest86, create the bootabole floppy and run it overnight. (When it finishes all its tests it starts another iteration and just keeps going till you interupt it) With memory one pass is not enough so you should let it run at least 50 passes (hence the overnight thing).

If no problems are found there must be something else causing the problems. Let us know and maybe someone else will have an idea of what to try.

jessman1988 · Jan 15, 2004

Arigato Gozaimasu! That's "Thank you very much" in japanese. I'll let you know what I find. I just which there was an EASY way to fix this.

RJARRRPCGP · Jan 16, 2004

The crashes you are getting are possibly symptoms of an unstable PC. Make sure the heatsink isn't dusty. If the problems repeatedly occur, even when you reformatted the HDD and reinstalled Windows, you may have faulty hardware and thus required to get a replacement, because you said you got your PC from Wal-Mart. Also, the problems you are getting like Eagle said may be caused by HDD data corruption being caused by faulty RAM.

jessman1988 · Jan 16, 2004

I ran the download Eagle gave me and it found ZERO errors. Man! What am I gonna do? Well, my RAM isn't from Wal-Mart, and everything usually runs fine. It's like my pc only has the errors with things that were made for Windows ME or below. Please help me. I've tried everything, and I know nothing requires me to reformat! I can't resort to that! The key thing to look at is the fact that it only has trouble with CERTAIN programs. I use Mame32 to play arcade games and some of the versions require me to reinstall almost each time I use it. and other versions work fine and I've NEVER had to reinstall them. This is REALLY bizarre.

PLEASE help me! If no one can, then can someone at least tell me if there's a patch out there for nhl2001 in XP? Again, I apologize, but I don't know what to do. When I first got my pc everything that I tried worked okay but it was EXTREMELY slow and every item that I tried to add or install of my pc was "reported" as infectous. I couldn't believe that EVERYTHING said this, so I tried to temporarily disable McAfee VirusScan. Now I can't use it anymore and that's the first clue that something was wrong.

Of course, I never added nhl or my emus n' junk to my pc until MUCH later. I'm just so stuck, and I could use a clue here. Oh well, thanks anyway.

P.S.It's like there's a friggin' Akuryou in my pc and I'm too Chibi in Chikara to do anything about it. Gomenasai, everyone...I promise to be Goku from now on. JA NE!

Tagrineth · Jan 16, 2004

Try Anti-Vir. www.free-av.com

Hexidecimal · Jan 16, 2004

It might also just be time to do a clean install of windows, I do a clean one every 4 - 6 months depending on how much I change, just because windows can seriously screw up its own enviornment, and modifying files constantly, installing/uninstalling apps and games, doing work, messes with things, registry, file systems, etc. So as a last resort, keep your restore discs handy

Martin · Jan 16, 2004

*moved to TechTalk*

jessman1988 · Jan 16, 2004

Tagrineth, THANK YOU SO MUCH!!!! It fixed MANY things!

over 1300 infected files.

over 1200 repaired files.

over 140 deleted files.

Oh man! THANKS!

BTW, can someone tell me just how bad THIS is? My system32.exe file is corrupt! I didn't delete it, but I can't repair it! Is this a huge problem? Also, I can't reinstall Windows because I have a Compaq which made me make recovery files. I don't have a plain XP disk and am NOT gonna spend over $100 for one.

jollyrancher · Jan 16, 2004

Also, I can't reinstall Windows because I have a Compaq which made me make recovery files. I don't have a plain XP disk and am NOT gonna spend over $100 for one.

Just about all new computers that have XP pre-installed come with either a copy of XP or some kind of recovery disk... maybe there's some way you can go to the store where you bought it and convince them to give you one if you still have the receipt. The reason is that your computer must have had a virus or some serious problems to have gotten that corrupted. I don't know of any way to safely fix/replace the system32 file without an XP disk. I'm sure many people would say reformat and start over (your PC is really screwed) and that might not be a bad idea.

jessman1988 · Jan 16, 2004

jollyrancher said:
Just about all new computers that have XP pre-installed come with either a copy of XP or some kind of recovery disk... maybe there's some way you can go to the store where you bought it and convince them to give you one if you still have the receipt. The reason is that your computer must have had a virus or some serious problems to have gotten that corrupted. I don't know of any way to safely fix/replace the system32 file without an XP disk. I'm sure many people would say reformat and start over (your PC is really screwed) and that might not be a bad idea.

Well, my pc is running at 200%. I know that system32 is important, but it's showing NO signs of error. Like I said, I have a recovery disk, but my pc had me BURN them the second my pc started up. I don't think I can't trust home-made recovery cds. I don't know. I have WAY TOO MANY things on my pc to back them all up. I have over 2,000 hours worth of my files on here. I CAN'T just start over. GRRRRRR.

jollyrancher · Jan 16, 2004

Acutally I remembered hearing about a system32 worm, so I did a quick web search and found this:

"Just a note here that system32.exe and cmd32.exe are NOT XP files as many folks are asking questions about their system asking for them after their anti-virus program removes the worm. They are in fact, various forms of Worm programs [aka viruses/trojans] that your registry and/or win.ini file is still looking for on bootup. Check your anti-virus home page for instructions regarding the methods to remove the leftover calls to the files if you are not used to finding the calls in run/load sections of win.ini and/or the "run/run once/run services/etc" sections in the registry. What's happening is that peoples anti-virus programs are doing a good job at removing the worm but aren't that good at getting rid of your PCs calls to the now non-existant worm files once the worm has been squashed."

So you might want to get a second virus checker or Spybot or something to clean up what the first checker missed... there was an awful lot of stuff... At least your computer seems to be running better so you might be ok after all.

liteuser · Jan 16, 2004

Hi
Didn't you say you had a compaq well then call HP (HP now owns compaq) and see if they have the two or three cd restore kit for your model ,I think its like 10 us dollars and is a lot better then just a recovery cd , this kit allows you to format and reinstall all the software that came with your pc .also a second hard drive to backup all your saved stuff is a good idea , thats what i do. cheaper then buying a program or a new XP cd.if your hard drives are western digital then go to there web site they have a tool that will write zeros to the whole disk and then format , good for a complete wipe and its fast too .also when you send a compaq into be repaired this is the kit they use. the new HP's may use these kits as well.

This kit also allows you to install all your original software on another hardrive
remember also to have compaq boot floppy , you make it with recovery cd and that same cd will work on hard disk , that you install from the kit onto .(the boot floppy records the bomid of the HD so you can write it back if needed) .

restore kits are only available to the actual owner of the pc.
get belarc advisor find out all the info on your pc including that XP key
who knows you might need it some day, and copy it to notepad save, burn ,
or printout.

If this didnt help disreguard my post.

RJARRRPCGP · Jan 16, 2004

System32.exe is a virus. Just delete the file and your Windows installation will still be OK. Look up "System32.exe" under Google. You will find out that's a virus going around that "appears" to be a legitimate Windows system file so PC n00bies won't remove the virus.

http://www.google.com/search?as_q=&...s_occt=any&as_dt=i&as_sitesearch=&safe=images

Eagle · Jan 16, 2004

jessman1988 said:
Tagrineth, THANK YOU SO MUCH!!!! It fixed MANY things!

over 1300 infected files.

over 1200 repaired files.

over 140 deleted files.

Oh man! THANKS!

BTW, can someone tell me just how bad THIS is? My system32.exe file is corrupt! I didn't delete it, but I can't repair it! Is this a huge problem? Also, I can't reinstall Windows because I have a Compaq which made me make recovery files. I don't have a plain XP disk and am NOT gonna spend over $100 for one.

Oh man, see thats why I said scan for viruses first. Those buggers can corrupt things quite quickly. If you had that many infected files your gonna have to reinsall windows, no doubt about it. If you attempt to save personal files from your hard drive be certain they arent infected, otherwise you will just spread them all back. If you burn CD's your gonna want to scan whats on them, there is a good chance you burned the virus to cd's. Scan all your floppies as well. The key thing here is to avoid getting the virus back after youve gotten rid of it.

Try to isolate any files that you want to keep, preferably burn them to a CD which we will worry about later. Then you need to clean the hard drive, the best way to get rid of viruses is to remove the partition completely. Formatting doesnt always do it, depending on the virii youve got. Reinstall windows then scan all the files on the cd. copy the ones that arent infected back to the hard drive and then destroy that cd. Remember, dont copy any files to your computer that are possibly infected unless your absolutely certain they arent.

As for choosing what to save, only keep something if you absolutely cannot part with it. If you can get it back, dont keep it.

jessman1988 · Jan 16, 2004

Thanks you guys very much! I never usually get this much help on anything and I'm truely grateful for everything. Anyways, if I delete System32.exe, will my pc still start up normally? I don't want to ruin everything by deleting it. I'll format my pc if I have to, but everything seems to be fine other than the system32 thing. Please tell me if I have to do anything besides deleting system32. Thanks.

jollyrancher · Jan 16, 2004

Read my earlier post about the system32.exe... you still might have registry calls to that file (which I assume the virus program deleted/quarantened), so you have to remove those entries or you will get messages saying windows can't find that file. A decent virus/spyware program should delete those for you so don't go messing around in the registry if you're a novice computer user... you could really screw something up.

jessman1988 · Jan 16, 2004

Well, I was given a link earlier to a free program called AntiVir XP. It seems pretty decent, but I'm not sure if it deleted the registry things. Also, can someone give me a good program that'll watch out for viruses when I'm online? I rescanned after my last post and I had about 8 more viruses in the first 20 seconds. Your help is appreciated.

Doomulation · Jan 16, 2004

Goto start-menu->run->type msconfig->hit ok. Goto autostart tab and check for any startup object that refers to the system32.exe file. Then hit ctrl+alt+del and goto processes tab. Sort by names and check if the system32.exe file is resident in memory; and if it is, then terminate it. As the virus is now no longer memory resident, you should be able to kill the host file (system32.exe) with ease.

If it won't terminate the virus; then just make sure you remove it from the startup process, reboot windows and then delete it.

Kore wa kotae aru.
Gambatte yo kudasai.

jessman1988 · Jan 16, 2004

Doomulation said:
Goto start-menu->run->type msconfig->hit ok. Goto autostart tab and check for any startup object that refers to the system32.exe file. Then hit ctrl+alt+del and goto processes tab. Sort by names and check if the system32.exe file is resident in memory; and if it is, then terminate it. As the virus is now no longer memory resident, you should be able to kill the host file (system32.exe) with ease.

If it won't terminate the virus; then just make sure you remove it from the startup process, reboot windows and then delete it.

Kore wa kotae aru.
Gambatte yo kudasai.

Thanks man. I'll do that. I can't believe the trouble I'm getting with my pc, lol.

BTW, I don't know too much japanese. I'm trying to study the language, lol. It's not "CHADDOI CHADDOI" at all! (sorry if I spelt it wrong, lol.)

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