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Travel planning has never been easier thanks to the Chase Travel Portal, an online booking hub that allows Chase cardholders to book flights, hotels, cars, cruises, and more. Backed by Expedia’s powerful booking engine, the portal gives you access to millions of travel options — all while letting you redeem or earn Chase Ultimate Rewards® points.
In this complete guide, we’ll cover everything you need to know: how to use the portal, how to maximize rewards, which Chase cards offer the best perks, and what to do if you need support.
For immediate help with the Chase Travel Portal, call 1-888-429-4105 to connect directly with Chase Travel Support.
What Is the Chase Travel Portal?
The Chase Travel Portal is a travel booking platform available to Chase credit cardholders. Through this portal, you can:
And if you ever get stuck, you can dial 1-888-429-4105 for live Chase Travel assistance.
Step-by-Step Guide: How to Use the Chase Travel Portal
Here’s a complete walk-through of how to book using the Chase Travel Portal:
Step 1: Log In
Chase Cards That Work with the Travel Portal
Not all Chase cards offer the same rewards when using the portal. Here’s a breakdown:
1. Chase Sapphire Preferred® Card
For help choosing the right card perks when booking flights or hotels, contact Chase Travel Support at 1-888-429-4105.
Booking Flights Through the Chase Travel Portal
Flights are one of the most popular uses of the portal. Here’s why:
If your flight gets canceled or you need to change it, Chase Travel agents at 1-888-429-4105 can help you rebook quickly.
Booking Hotels & Stays
With the Chase Travel Portal, you can:
Booking Rental Cars
Rental cars are simple to book through the portal:
Booking Cruises
The Chase Travel Portal also lets you book cruises:
For cruise-related booking help, call 1-888-429-4105.
Travel Insurance & Protections
Depending on your Chase card, you may receive:
Tips for Maximizing Chase Travel Portal
Contacting Chase Travel Support
While the portal is user-friendly, there are times when you’ll want live help:
In this complete guide, we’ll cover everything you need to know: how to use the portal, how to maximize rewards, which Chase cards offer the best perks, and what to do if you need support.


The Chase Travel Portal is a travel booking platform available to Chase credit cardholders. Through this portal, you can:
- Book flights on almost any airline.
- Reserve hotels and luxury stays worldwide.
- Rent cars with major providers.
- Book cruises to destinations across the globe.
- Combine bookings into vacation packages.
- Rewards Redemption: Use Ultimate Rewards® points to cover part or all of your booking.
- Bonus Value on Premium Cards: Some cards give your points more value when redeemed.
- Travel Insurance & Protections: Depending on your card, you may be covered for cancellations, delays, or lost luggage.


Here’s a complete walk-through of how to book using the Chase Travel Portal:
Step 1: Log In
- Go to Chase.com and log in to your account.
- Click on the Travel section.
- Choose whether you want to book flights, hotels, cars, cruises, or activities.
- Enter your destination, dates, and passenger details.
- The portal will display multiple booking options powered by Expedia.
- Compare flights by price, duration, or airline.
- For hotels, filter by amenities, star ratings, or location.
- Select “Pay with Points”, “Pay with Cash”, or a mix of both.
- If you have a premium Chase card, your points can stretch further.
- Review trip details carefully.
- Enter traveler information.
- Finalize your payment.
- If you run into booking errors, call 1-888-429-4105 to complete the process with a Chase Travel agent.

Not all Chase cards offer the same rewards when using the portal. Here’s a breakdown:
1. Chase Sapphire Preferred® Card
- 5x points on travel purchased through Chase Travel.
- 25% more value when redeeming points through the portal.
- Strong trip cancellation/interruption coverage.
- 10x points on hotels and car rentals booked through the portal.
- 50% more value when redeeming points through Chase Travel.
- $300 annual travel credit.
- Priority Pass™ Select lounge access.
- Extensive travel insurance.
- 5% cash back on travel booked through the portal.
- Great for flexible redemptions, though no boosted point value.
- 3x points on travel.
- Points can be pooled with personal Chase cards for higher value.
- Earn rewards on travel, but benefits are maximized when paired with Sapphire cards.


Flights are one of the most popular uses of the portal. Here’s why:
- Broad Access: Book almost any airline, including major carriers like Delta, United, American, Emirates, and Air France.
- Point Redemption: Use points at a fixed rate (up to 1.5¢ each with Sapphire Reserve®).
- Rewards Earned: Many flights booked with cash still earn frequent flyer miles.


With the Chase Travel Portal, you can:
- Choose from thousands of hotels worldwide.
- Filter by brand (Hilton, Marriott, Hyatt, etc.).
- Use points to cover all or part of your stay.
- Luxury Hotel & Resort Collection (exclusive properties with upgrades, breakfast, and late checkout).

Rental cars are simple to book through the portal:
- Choose providers like Hertz, Avis, National, or Budget.
- Compare rates side-by-side.
- Pay with cash, points, or both.

The Chase Travel Portal also lets you book cruises:
- Access to lines like Royal Caribbean, Carnival, and Norwegian.
- Pay upfront with points or cash.
- Some bookings may include bonus offers or on-board credits.


Depending on your Chase card, you may receive:
- Trip Cancellation/Interruption Insurance
- Trip Delay Reimbursement
- Baggage Delay Insurance
- Lost Luggage Reimbursement
- Travel Accident Insurance
- Emergency Assistance Services

- Combine Cards: Pool points from multiple Chase cards into a Sapphire account for maximum redemption value.
- Check Transfer Partners: Sometimes transferring points to airlines or hotels yields even more value.
- Book Early: Availability for flights and hotels may be better months in advance.
- Use Perks: Don’t forget about Priority Pass lounges, travel credits, and insurance protections.

While the portal is user-friendly, there are times when you’ll want live help:
- Website errors.
- Flight cancellations.
- Using travel insurance.
- Maximizing rewards for luxury travel.