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every time i try to install winxp pro, the screen just goes blank

M

mainframe19

Guest
i boot from cd and when it says starting windows, in a min the screen just goes black, and it just stays like that!cause me to restart the pc.

i have a amd duron750mhz on a ak12 amd socket-a based mainboard.i have 256mb of sdram in it.and my geforce4 64mb agp.it installs win98 2ed and me ok. but will not install winxp pro.

the reason why i want to install winxp pro is cause my gefoce4 keeps give me a directx 3d error, every time i test it with directx8 in win98 2ed and winme!
 
J

jollyrancher

New member
Boot it in safe mode and then install the proper video driver. But more likely your video card's not hooked in right or it's broken if it doesn't work in '98 or ME.
 
CyrylTheWolf

CyrylTheWolf

\/\/4ND3RING \/\/0LF
I believe he's saying that his comp is lockin' up at a point that comes FAR before the OS is capable of booting into a safe mode. The point he's describing is when the WinXP installer is still on a blue screen. It's right after it copies it's first batch of files for setup. At some point near the bottom of the screen in the grey area it will say "Starting Windows" and then it just locks up.

I've had that happen a few times in the past. Although for me the difference was that my screen didn't go black. It just locked up on the 'Starting Windows' message.

Questions and suggestions:

1.) Where did you get your copy of WinXP? (Remember that we're NOT supporting any illegal source of software here. We're discussing the tech support aspect here.) Did you happen to use a 'backup copy' of your WinXP disc...for instance? *wink, wink, nudge, nudge* ;) When you burned your 'backup copy' to CD...what program did you use and what image format? What were the settings for the burning of the image?

2.) Upon beginning the installation process we receive a message stating that in order to install any additional SCSI drivers we must press F6. Did you happen to install any additional drivers at this point? If so you may consider that these drivers may be the cause.

3.) Try setting your BIOS defaults back to their default/factory settings. Take special care to set your "System BIOS cacheable" to ENABLED. (Turn it back off after the OS is installed, though.) You could also check your power saving settings. MAKE SURE that you turn off any Video RAM Shadowing or Video BIOS Caching settings. (DISABLE.)

Those are some beginning steps.
 
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OP
M

mainframe19

Guest
i run setup from the real winxp pro cd,the cd is good looking.and i just boot the pc by cdrom and let xp install from it.
 
T

Trotterwatch

Active member
I know of some motherboards that had issues when booting XP for the first time when a GF4 was inserted (I know my old motherboard supposedly had the issue in an earlier revision of the BIOS).
 
RJARRRPCGP

RJARRRPCGP

The Rocking PC Wiz
The video card is possibly faulty, because the person said also gets Direct3D errors under Windows 98 SE. BTW, the Windows XP Setup locking up when it gets to "Setup is starting Windows" is a known Windows XP with GeForce bug.
Possibly, which was the case for me, the only workaround is to install a Radeon
video card or a pre GeForce video card.
 
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G

gokuss4

Meh...
but if he wants to install XP and he's getting those type of problems where it locks up during installation or during loading of windows, it could be a registry or instruction error in the bios. but anyways, see what happens when you update your mobo bios.
 
OP
M

mainframe19

Guest
theres a stcker on the bios chip that says phoeinx
d66 bios

004613950

but when i under setup
it says amd, when i try to flash it with a upto date bios, it says program file's part does not match with your system.

but it also says ak12as01

on the bios chip.
 
Davemc

Davemc

Dave
I couldn't install it for years, but then I found out it was my motherboard BIOS and I updated it and now XP works fine. :)
 
OP
M

mainframe19

Guest
only a vodoo3 2000 agp.but if it's the agp bios error than winxp still will not install.i need a way to force the bios to take the up to date bios ak12as0j.rom
!

but every time i try to flash it with awdflash i get that same error!is there away to update the bios
 
RJARRRPCGP

RJARRRPCGP

The Rocking PC Wiz
For me, I can guaratee that a Voodoo 3 video card will work properly under Windows XP, at least the Voodoo 3s sold by 3DFX, with the exception of
Direct3D with Jabo's GFX and possibly later versions of OpenGL.

I remembered a while back (in 2002) when Windows XP Setup locked up at "Setup is starting Windows" with my GeForce 2 MX video card, right after I re inserted my Voodoo 3 3000 AGP video card back in, voila! Windows XP Setup didn't lock up crash.
 
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OP
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mainframe19

Guest
when i power on my pc when it starts up it says

03/10/2001-8363-686-ak12ac-00
 
G

gokuss4

Meh...
find out what kind of motherboard you have. then go to the main site of that motherboard vendor, and download the latest bios for that motherboard model.
 
OP
M

mainframe19

Guest
well i chouldn't get the mainboard to update with awdflash, but after installing wime and running winflash it updated it with the first try.am just wondering why didnt the awdflash do it.
 
CyrylTheWolf

CyrylTheWolf

\/\/4ND3RING \/\/0LF
That's an easy one.

Because you're trying to update a PHOENIX bios with the AWARD Flash utility.

Have you gotten XP installed yet? I see lots of people here are citing your GeForce card as the issue. However... I have been installing WinXP on many systems with the GeForce cards ever since the GeForce 2 era. I haven't had the kind of issues that they're talking about here. I'm a freelancing consultant and I do what my 'clients' pay me to do. I myself have a GeForce 4. (Look at my hardware.) It's just for now but it works just fine for what it is. (An onboard piece of crap...) WinXP installs just fine with it.

Have you looked through all of your BIOS settings? It sounds like your BIOS settings could be behind this. Not just the BIOS itself. Here are a few options for you to look at...

1.) The fail-safe option. Set all of your BIOS settings back to factory default then try installing. They're ALWAYS the most compatible unless one of the default settings causes the issue.

2.) Check to make sure that all Caching and Shadowing options are DISABLED. (And I DO mean ALL of them.) Occasionally you might find yourself ENABLING the System BIOS Cacheable option to solve an issue but make sure you turn it off afterwards as it IS known to cause some issues. Especially with operating systems such as Linux. For example. Some distributions of Linux (with older kernels) have issues if you turn the APIC (multi-processor function) off unless you boot the Linux kernel with the 'force noapic' option enabled.

3.) The Phoenix BIOS is a little confusing sometimes. Usually a BIOS update consists of the flash utility (.EXE file) and the flash ROM image. (Usually a .BIN file.) But looking at a few examples of Phoenix BIOS updates I downloaded here...it looks like they sometimes come with a .ROM image file in addition to the other two. You seem to have taken care of it though. But look out for these types of discrepancies as they cause confusion and confusion is the LAST thing you want when you're doing something that could potentially render your board (or other BIOS-flashable devices...) completely useless. I've flashed the BIOS of many devices and it STILL sets me on edge as I watch the flash utility write the new version to the device. :p

Well I'm about to have a synaptic failure from doing so many things all at once so... I'm going to cut out for now. But let me know your status when you have an update on it.

Later.
 
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