people sit down at anything and if they can't figure it out in a short time, they get upset and blame others. they also hate reading things, so make the intro very short and concise (5 good sentences)... put quick links to help them get the answers they came here for quick.. I don't think people will enjoy waiting time before posting, and asking quiz questions some would find insulting. Don't punish people with these things, find ways to make them want to help themselves..
it's unfair in some cases to completely blame people that come here and post the same things over and over, yeah we make rules, yeah we type documents, but people need to find these things.. it's up to admins/moderators to make a community like emutalk more friendly to those who aren't as wise
one example, someone doesn't read the FAQ, we usually despise this because there is 100 questions about something... but look at it from their perspective, they come here, signup, and then what, like a kid in a candy store they want to ask someone for help... emutalk has "sticky notes" which is a great way to put things like FAQs in the foreground, but no one is forced to click there, no one is forced to read it, there is probably a lot of good reasons why people might ignore it, not worth going into here, you get the idea, think of things along these lines