Very Odd problem...

Ok, this is for my grandpa, he lives in hawaii, and i DON'T, so helping him trouble shoot is hard, he is running win98se, and is trying to update to winxp. He is running into the problem at the end of the update that it won't let him finish installing. It says something about an F drive, which does not exist on his computer, only a c drive. Apparently when he goes to "my computer" there is a drive thats labled: Copy Of C (F something like that, but windows is making it seem he has an F drive, and when he clicks the properties to the F drive it says 0 bytes for everything, so basically it does not exist, and he deleted a few folders in there that were labled backup, and he had to permanetly delete them because they were too big to fit in the recycling bin, ---> Getting to my point, how can get this copy of c (f drive disabled? anyone kinda know what i'm talking about or would there need to be more info supplied, just reading this has a thanks

hehe, o hell yea he wants to keep everything Thats the idea i had to, but he might have a burner, i haven't asked tho Any other alternative ideas? im stumped, i hate admitting that, even tho sometimes it can happen easily to me

hehe, thanks for the responses guys i'll tell my grandpa pretty soon and see what he can do